Can not load stratboard - [RESOLVED]

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#1: Can not load stratboard - [RESOLVED] Author: bulldog25413 Post Posted: Thu Dec 15, 2011 11:43 PM
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every time i try to open stratboard weither from the desktop or web client, i get page can not load, or http error cant not connect to server.

i saw everyone else having this issue had to give team ID
mine is Direct Recon Ops [DRO] 13331 Last edited by TB-Millzee on Mon Jan 09, 2012 09:26 AM; edited 1 times in total
#2: Can not load stratboard Author: bulldog25413 Post Posted: Fri Dec 16, 2011 12:18 AM
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i guess i still need the admin password emailed to me. can someone do this for me plz
#3: Re: Can not load stratboard Author: Webbie , Location: UK Post Posted: Fri Dec 16, 2011 09:57 PM
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bulldog25413 wrote:
i guess i still need the admin password emailed to me. can someone do this for me plz

Hi there,

Sorry about this, be sure to check your spam folder, but if its still not there if you could please post your Team ID, we'll get it forwarded to you asap!







Regards,
Webbie
#4: Can not load stratboard Author: bulldog25413 Post Posted: Sat Dec 17, 2011 09:18 AM
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I checked my spam folder and I posed my team ID, its 13331, DRO
#5: Re: Can not load stratboard Author: Webbie , Location: UK Post Posted: Sat Dec 17, 2011 12:48 PM
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bulldog25413 wrote:
I checked my spam folder and I posed my team ID, its 13331, DRO

Oh I do apologise, completely missed it in that lead post.

Millzee will be able to sort this for you - he's usually pretty quick! Wink

Apologies for the wait.









Regards,
Webbie
#6: Can not load stratboard - [RESOLVED] Author: TB-Millzee Post Posted: Mon Jan 09, 2012 09:29 AM
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Sorry for any inconvenience, turns out when we switched infrastructure to our new supplier they failed to open the most important firewall port of them all!

This will all be rectified now, however it might take a couple of hours to propagate around the dns servers so some might work and some might not until the dns changes have propagated.

New teams created after 15 Dec have their stratboard pack set to the default one. all you need to do is go to manage your team and switch the pack.

any problems, let us know.

Millzee Last edited by TB-Millzee on Mon Jan 09, 2012 10:45 AM; edited 1 times in total
#7: Can not load stratboard - [RESOLVED] Author: XIIartty Post Posted: Mon Jan 09, 2012 07:29 PM
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1:28 pm eastern ..nothin yet
#8: Re: Can not load stratboard - [RESOLVED] Author: YahooSerious Post Posted: Tue Jan 10, 2012 05:58 AM
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hey guy

im getting the generic Internet Explorer cannot display the webpage.

have the dns issues been resolved or is it an issue on my end?
#9: Can not load stratboard - [RESOLVED] Author: TB-Millzee Post Posted: Thu Jan 12, 2012 08:27 AM
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can you try and flush your dns? ipconfig /flushdns

dns record may be cached on your machine.

env is definately up and working.
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